Powered by the Official WhatsApp Business API
Whatsapp CRM and customer service for business growth
Make WhatsApp your first sales and customer service channel. Engage with your customers on their favorite messaging platform and keep everything centralized on your WhatsApp CRM .
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Trusted by Over 1000 Brands for Daily Smart Campaigns over WhatsApp
Whatsapp Chatbot and automated reply
Handle up to 50% of your conversations automatically to help your agents focus on the important talks
Make life simpler for your website vistors and customers!
Your Whatsapp Chat bot is always on duty 24/7 to quickly answer their most common questions.
It’s a pro at managing order status updates, discount codes, returns, and much more. This allows your support team concentrate on the important talks and enables the automated handling of the routine stuff!
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Empower your team with a multi-agent Inbox they will love
Intuitive Agent Inbox
Each agent will have a personal inbox to manage the assigned conversations. The inbox view allows focusing on open conversations and closing them once done to boost productivity.
Saved replies and notes
Your team will be able to communicate internally with hidden conversation notes and save and label most frequent answers to be able to send them to customers in one simple click.
Rich media and voice
Your team will be able to use the full potential of WhatsApp and communicate Images, videos, document and voice recordings to your customers.
Ticket prioritization
Conversations can be routed automatically to specific views and tagged to enable your team to prioritize the most urgent tickets.
Customer Support supervisor dahsboard
The most important customer satisfaction metrics to help upgrade your service level
Whether you want to monitor overall customer support performance or view the metrics per agent, our reporting system got you covered.
At the end of each conversation your bot will send a customer satisfaction survey and collect the data to generate your overall customer satisfaction percentage.
In addition you can access a conversation segmentation by topic to assess the weight of each category on your support team.
Send Whatsapp Marketing campaigns to all your customers without ban
For your seasonal campaigns & product launches. Send your WhatssApp Broadcast campaigns to all your customers in one click. Get access to a detailed report on all your campaign metrics
Recover up to 20% of your abandoned carts
Only 30% of customers that add a product to their shopping cart will finalize their purchase & 70% will leave . Send automated WhatsApp notifications with special offers and recover up 20% of your lost carts.
Send up to 3 reminders
No technical skills required
Get Access to our team of experts
White-glove onboarding
From live training to hands on assistance to help you activate your automated WhatsApp flows, our team is here to help you succeed.
Whatsapp API activation
Our team well help you activate your Whatsapp Business API account and verify your Facebook Manager account.
24/7 Support
We know Ecommerce never sleeps. And so do we, our team is always ready to offer guidance and help whenever you need it.
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